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Testimonials

I have just received my new VW golf, other dealers were quoting me 3 - 4 months delivery, but U Choose Contracts from my first telephone enquiry to taking delivery of the vehicle only took 28 days!! I would like to thank Mr Chris Powell for all his hard work in getting me the vehicle so promptly. It was a pleasure dealing with a professional company, who were good on price and customer service. I will definitely be back to lease another car next year.

P Foulkes - Billericay Essex

P Foulkes
Director
Jewellery Consultancy Services Ltd


Hi Jade

Car was delivered this morning.

I just wanted to drop you an e-mail to say thank you for your help and assistance in sorting the deal etc, the service that you have provided has been faultless from start to finish.

Thanks again.

Nikki Jones
Solicitor

Jones and Company

Nikki Jones
Solicitor
Jones & Company


Hey Jade,

Thanks for sorting this car out. A great drive.

Thanks for the great service as well!

Simple and great service straight to the point and quick.

Harj

Harj and Manj
Ringwood Stores


Thanks very much for all your help Jade. We've tried unsuccessfully twice to lease through others and you've got it all sorted & delivered in less than 2 weeks.
TOP JOB!

Best Regards

Tony

ChipsAway CarCare Northampton

Tony Blair
Director
Chipsaway CarCare Northampton


Hi David,
Very pleased with the car.
Overall I don't think there is anything that you could improve on.
Good initial contact with the original quotes with good immediate responses.
Once I had decided to have the Q5 the paperwork was delivered on time with no problems.
My delivery date was not an issue and the car was delivered at 08.00 in the morning - good contact from the suppliers a couple of days and the day before delivery was due.
Through the process good clear unstandings.
I would certainly recommend your company to any friends who may be interested.
regards,
Pete

Peter - Civil Engineer in Northwich


Hi Chris

Just a quick line to say thank you for all your help in making this a smooth and pleasant transaction.

The car is perfect so far :-) and we are very pleased with it, all the paperwork has been successfully returned
and overall it has been a brilliant service from yourselves

Kindest regards

Dave
David Murton
Electrical Engineer

David Murton
Director
Filloux Engineering


Chris
Firstly my apologies for not sending this sooner.
Just wanted to say a big thanks for organising the contract hire on the UP! over the past few weeks.
The whole process was wonderfully smooth and efficient and everything happened bang on schedule, despite the short notice.
Alan the delivery driver was a true gent as well!
I will be more than happy to recommend the process to others..
With best wishes Adrian

ANON


Hi Matt, Thanks for going the extra mile for securing my order, I do appreciate it

Abdul Tunio


Just to let you know, I was very impressed
with your company, particularly James
Jennings, who was excellent, really helpful
always returning calls and emails, very
promptly.
The car is great and my wife loves it.

John Sullivan


I was very impressed with the way things went from first enquiry to delivery of the vehicle. In many ways this has been much better than actually purchasing a car and a lot less stressful. It was quick and efficient. Matthew Reen did a great job, sourcing the vehicle, answering questions, sorting out all the paper work to preparing and arranging handover of the vehicle. A perfect gentleman!

Gary Fiddes


I have been extremely happy with your service, Chris Powell was the contact within your office that I dealt with and I couldn't fault him. From the outset Chris was enthusiastic at dealing with my requests and enquiries and as I was comparing prices with other companies, he really stood out. There was another company I priced with who actually were able to offer me a better deal on the same car, however I felt that I could trust Chris and really it boils down to how a salesperson engages with the client/customer and that was where Chris excelled.

Not only was this initial consultation very promising and engaging but the full service from start to finish was efficient and punctual. Chris was swift in response to my emails and questions, and consistently supplied me with the necessary forms/information that was required in order to complete the ordering process. In fact the car was built and delivered ahead of schedule, and I have now received it and am well pleased as it has met my expectations. On behalf of my wife and myself, thank you very much for an outstanding service.
29th April



Tim Mcmillan


Matt from Braintree says: -

“The process was fast, smooth and efficient from start to finish. It was so easy I was worried I had missed something and kept calling Chris to ask questions. I didn’t need to worry. There were no issues and the car arrived in about half the quoted time. Very pleased and would recommend Swansway and Chris.”

Matt Wood


Hi Matt, Yes, all sorted. I dropped the delivery driver to the train station then went for a drive - awesome car!
Really happy and thank you for taking me through my 1st lease car Matt, it was a painless process. I'll be in touch in 2 years time to arrange the next car :)
Cheers
Brian

Brian Campbell


Evening Ash.

Hope you are well, many thanks for the top class service you have given, the Golf arrived Monday and is "Spot on". Appreciate your time and effort on this matter.

Regards,

Rick

Rick Moore
Contract Manager - Sheffield


I'd firstly like to thank the whole time, particularly Jade and Laura for all their help with the process. It was extremely well managed, efficient and with friendly and helpful service throughout.

I couldn't fault the process, it was easy to get a quote and picking up the car took just 2 minutes. I'm very happy with the car, the way it was presented at the dealer and the price that I'll be paying for it.

Luke Edwards


A very positive experience (so far!) right from the outset and my initial enquiry, overall I found it far more straightforward than visiting a dealer in person. Jade has been extremely helpful throughout. My initial enquiry was based on information on the "What Car” website leasing section. My local dealership (not an contributor to the website) did not respond to my enquiries, Jade was very prompt in getting back with a quote and even agreed to adjust the quote when I raised the issue of another dealer on the website suggesting a cheaper deal.

Roger Howard


I have had the Touareg for a few weeks now and I am mightily impressed. It is a fantastic car.
I have had no snags at all with in arranging the lease through Chris Powell; it was a pleasant and very easy process throughout.
I only spoke to him once otherwise it was all done through email and my documents were faxed through.
The delivery was great with no hitches and again the driver was very friendly. I ran him back to the train station afterwards.
The first payment has not gone from my account yet so if that goes as smooth as everything else I would highly recommend VW leasing through UChoose Contracts/Swansway to others.
Thanks again

Neil

Neil Seddon


Hi Ashley,

I just had the delivery of the car and would like to thank you for all your help.
Many thanks for the quick responses and for dealing this so efficiently.

Kind regards,
Amit

Amit


Hi Ashley,

I wanted to say a Massive thank you to you and the team for the Excellent Customer Service you have provided in getting my car organized.

From the moment the first enquiry made was made to the conclusion of the car being delivered as requested. I would highly recommend you to anyone. The service was so impressive you beat the main dealer hands down. Every enquiry dealt with professionally by either yourself or your Team.

Thank you once again

Regards
Trevel James

Trevel James


Hi Chris, just like to thank you on all your hard and professional work on our lease car for the speed and updates on progress and through to delivery today.
I have recommended my wife's business now to your company and hope to deal with you again in the near future.

Many Thanks Brian


Brian Parsons


Hi Ashley,

Thought I would drop you a note to say that my car arrived this morning, so I am delighted.

I wanted to say thank you, the service you provided was really excellent from start to finish and you were a pleasure to deal with.

Thanks again for all your help and for getting it to me on time !

Mairead

Mairead Murphy


Good Morning Ashley,

Your service from start to end has been great and the best thing was got the car within a week. I will always come back to you in the future.

Regards,
Shakeel

Shakeel Afzal


Hi Chris,
Just thought I would send a quick thank you email for the great service that was provided by you and the team on the delivery of my new vehicle. The whole ordering process was straight-forward and uncomplicated. You provided me with a very competetive quote which even the manufacturer couldn't beat! The whole process from my first email query to the car arriving at my doorstep was flawless and quick. Most of the processing was done easily online and the car was delivered on the back of a trailer by 8am on the day chosen.
Would definitely recommend U Choose Contracts to friends and family.
Regards,

John Fenech

John Fenech


Hi Rob
Hope you are good ??

Just to say a huge thank you for all your help you gave me sourcing this lease. We've had the car a wk now & we are very happy with it 😊 your service has been exemplary from start to finish,an queries or info I need you'd get straight back to me with an answer, absolutely superb customer service, you do your company proud & make things very easy for clients. I would not hesitate in recommending you to anybody & hope when the lease has come to an end we can do business again 👍🏻😉
Thanks again Rob for all your hard work & hope you succeed in what ever you endeavor

Kind regards
Ian lister

Ian Lister


Hi Ashley.

I am so happy with my car. Thank you so much for helping with the whole process. You have been extremely helpful and the process was so simple. I would definitely recommend your company to friends and family and would also use your company again in the future.

Again, thank you very much!

Kind regards,

Ashley

Ashley Lewis


Hi Matt

We received the car yesterday and everything was perfect.
Your service and diligence has been excellent from start to finish. The deal was excellent and I would have no hesitation in recommending you or U Choose Contracts to my colleagues and family (in fact I already have).
No doubt when people ask about my car I’ll be sending some clients your way 
Overall, first class service, deal and communication.

Many thanks

Kiran

Kiran Patel
Lloyds


Hi Ashley,
Hope your are well just getting in touch to say thank you for everything. The car is amazing and the service you have provided leading up to this has also been brilliant. For someone like me who has never leased a car before and knew very little about the leasing process you and your team have made it stress free and as simple as possible. I will be recommending you to my friends and family who are also thinking about leasing a vehicle. Thanks again Ashley, I look forward to doing business with you in the future.
Kind regards,
Gurpreet Singh

ANON


Hi Ashley,

I have been extremely happy with the service I have received from yourself and the Company. All aspects have been first class and the car came on time as agreed. Looking forward to driving it now over the next couple of years and would not hesitate to recommend you to others.

Thanks

Phil.

Phil H


Hi Matthew,

We have been very impressed with the service we received from yourselves. From the initial enquiry by us right through to you finding me the perfect deal.

The lady who delivered it was excellent and although it was pouring down with rain she spent time with me showing me the ropes.

The whole transaction has been dealt with smoothly and we are absolutely delighted with the car.

Kind regards

Sue Noon.

Sue Noon


“After discovering U Choose through a search on What Car I was impressed by the amount of information provided in the initial search. The service from Chris Powell was first class and I am very happy with such a quick turnaround in the paperwork and delivery of my car. I will be using Chris again in the future and will be recommending friends and colleagues”

Quintin Hasler
Partner
Mercury Legal LLP


Dear Ashley,

In response to your email, my experience with U Choose Contracts is best explained in the narrative I have written below..

I started this process in the same way most of the general public would, through a search engine on the internet. My intent at the start was to find the best deal with basis on:
• Price (I looked at the figures and simply calculated the net cost of the vehicle during the period of the lease)
• Speed of Delivery (I was looking specifically for the VW Tiguan R line for delivery on 1 March 17)
• Customer Care (I wanted to feel confident through dialogue that I would get personal care throughout the process of delivery and confidence that if any problems developed during the term of the lease I would be, again looked after)
I will say that on all counts my experience, so far has been excellent. I am happy with the communication and explanation throughout the process of delivery and feel confident because of the service provided so far that I will be able to count on U Choose Contracts if any problems develop in the future.

I have already written a note of thanks for the service so far and if asked how I feel that you would improve the service would be hard pushed to give an example.

If I was asked to recommend U Choose Contracts I would have no hesitation based on my experience so far.

Kind Regards

Steven Thompson

Steven Thompson


Hi Chris, thank you for your mail. Your efforts to get the vehicle prices, details and delivery were second to none. I would happily recommend you and your services to friends, family and colleagues. The only stressful part was at our end trying to get the paper work from the directors, but you helped us through that with keeping the communication key

Helen Evans
Business Safety Systems


Hi Ashley,

Many thanks the car is fantastic. I am delighted with overall service I have received from Uchoose. Whilst searching for a lease car in January I contacted a number of lease agencies. As this was the first time I had leased a car, I was initially uncertain of the process and had quite a few questions all of which were dealt with promptly and courteously. Unlike some of the other companies that had promised to accommodate my wishes (i.e. specific make and model, colour, spec etc) only to let me down later on through the process which was very frustrating, the service I received from yourself and Uchoose was by far the most efficient, honest and helpful. Uchoose also offered the cheapest price by some margin on the SEAT Ateca vehicle I wanted.
Best regards,
Matt

Matt Sheen


Good afternoon,

I would just like to say what a fantastic service i have had from start to finish both from your company and from robert
I will be recommending you to anyone who is looking for a lease.

Thanks again
Adam

ANON


Hi Ashley

First of all, we’re absolutely delighted with the car, it’s exactly what my wife wanted.

The process of sourcing the car couldn’t have been easier. I actually fired off three enquiry forms from the What Car lease portal. Not only were you the only person that responded, your email landed within minutes and you followed up with a phone call within 30 minutes and the paperwork was all tied up on the same afternoon. Really impressed.

Wayne who delivered the car called beforehand with an ETA and couldn’t have been more professional and helpful at handover.

So in terms of the overall experience with U Choose Contracts, 10/10 - not something I often have the pleasure of saying!

Thanks for all your help with making the whole process as smooth as possible Ashley. i look forward to speaking again when the Touareg is due for renewal.

Kind regards
Ryan

Ryan H


Hi Ashley,

Many thanks for your follow up email.

The car is fantastic and exactly what (and possibly a bit more!) I had hoped it would be. I was very pleased with your level of service, professionalism and prompt responses to any queries I had, from initial enquiry to completion and, in fact, you were the only person who was so responsive and helpful compared to the various queries I had out there with other lease hire companies that I was working with, that I decided to work with yourself.

Overall, as I say, I'm very pleased with the service I received and I look forward to working with you again in a few years time to secure my replacement PCH vehicle!

Thanks again and regards,
Richard

Richard Tomlin


Hi Ashley,

Even prior to your prompt I was going to write you a note to say how impressed I have been with the service you have provided me. You have been very quick to respond to every one of my queries throughout the process and I really appreciate you ensuring that the car was delivered when I needed it. The delivery driver Mac was also a great guy and had delivered the car by 8am this morning.

I could not recommend you and the company highly enough and I would not hesitate to recommend you to any other prospective customers.

Thanks
Andrew

Andrew Haskins


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